FAQ
ORDERING INFORMATION
How do I order a Gift Basket?
- There are several ways. You can order online, send an e-mail to
orders@tisketsntaskets.com, by telephone at (510) 465-5180 or by fax at (360)
230.5835.
When do you make the gift basket?
time they are ordered. While this can mean more work for us, it
After I’ve placed my order, can I make changes?
- You can make changes as long as your order has not been shipped. We cannot
cancel, or make changes to any order, after the order has been shipped.
Can I order online more than one gift basket at a time?
- You may order more than one basket online if they are all going to the same
shipping address. For orders with multiple addresses, please place separate
orders, or you may fax the following order form. You will need Adobe Acrobat
Reader to view and print the Fax Order Form.
PAYMENT OPTIONS
What methods of payments do you accept?
- Visa, MasterCard, American Express, and PayPal.
When do you charge my credit card?
- Your credit card is charged on the day your gift order is processed.
Do you include an invoice with gift items?
- No. We do not include any invoices or packing slips on gift orders.
GENERAL INFORMATION
What are you hours of operation?
- We are open Monday-Friday from 8:30am PST (11:30am EST) to 5:30pm PST (8:
30pm EST). Orders can be faxed and emailed 24 hours a day. Orders received
after 3:30pm or on the weekend will be processed the following business day.